
Operations Director
2 days ago
At Hospitality Recruitment placement Service (HRPS), we are seeking a highly skilled General Manager to lead our local business unit. The successful candidate will be responsible for overseeing all staff, budgets, and operations, ensuring the smooth functioning of our establishment.
Job Description
The General Manager will be accountable for formulating overall strategy, managing people, and establishing policies. To succeed in this role, you should possess exceptional leadership skills, being a thoughtful leader and a confident decision-maker. Your primary responsibility will be to help our people develop and work productively while driving our profits up.
Key Responsibilities:
• Oversee day-to-day operations, maintaining high standards of quality and service
• Design and implement strategies for growth, focusing on employee development and customer satisfaction
• Manage budgets, optimize expenses, and ensure efficient use of resources
• Develop and maintain effective policies and processes, promoting a positive work environment
• Ensure employees work productively, develop professionally, and adhere to health and safety regulations
• Oversee recruitment and training of new employees, focusing on their integration into the team
• Evaluate and improve operations and financial performance, identifying areas for improvement
• Direct the employee assessment process, providing constructive feedback and support
• Prepare regular reports for upper management, highlighting key performance indicators and progress
Requirements:
A Bachelor's degree in Business Administration or a relevant field, along with 3 years of experience as a General Manager or similar executive role. You should also possess knowledge of business processes and functions, strong analytical ability, excellent communication skills, and outstanding organizational and leadership skills.
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