IT Support Specialist
1 day ago
We are a growing tech company seeking a highly motivated IT Support Intern to join our team. As a key member of our technical support department, you will play a vital role in ensuring the smooth operation of our internal systems and providing top-notch assistance to our staff.
Responsibilities:- Provide technical support to staff via phone, email, or remote access.
- Assist with troubleshooting software, hardware, and network issues to ensure minimal downtime.
- Support the setup and configuration of new equipment, software installations, and system updates.
- Maintain accurate and up-to-date internal IT documentation and knowledge bases.
- Monitor and maintain computer systems and networks to prevent security breaches and optimize performance.
- Collaborate with other teams to implement new technologies and improve existing processes.
- A strong passion for IT support and troubleshooting.
- Familiarity with common operating systems (Windows, macOS, Linux) and software applications.
- Excellent problem-solving and communication skills, with the ability to work effectively in a remote environment.
- A degree in Information Technology, Computer Science, or a related field is highly desirable.
Covenworks provides a dynamic and supportive work environment that fosters growth and development. As a valued member of our team, you can expect:
- Ongoing training and professional development opportunities.
- A collaborative and inclusive team culture.
- The chance to work on challenging projects and contribute to the success of our company.
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Administrative Support Specialist
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