
Digital Commerce Platform Specialist
3 days ago
The eCommerce Backoffice Platform and Ecosystem Officer plays a crucial role in ensuring the smooth operation of the company's eCommerce platform. As an Administrator, you will be responsible for managing merchants, products, and daily sales operations.
Key Accountabilities
- Onboard new merchants and manage their accounts
- Review and maintain existing merchant accounts
- Onboard new products and review/maintain existing products
- Ensure accurate transaction reconciliation and daily sales operations
- Provide excellent customer service and resolve escalated complaints
Desirable Skills and Qualifications
Bachelor's degree in Marketing, Business Administration, or related fields. 3 to 8 years' experience in eCommerce Back-office, Sales, Marketing. Proficiency in Microsoft Office Suite. Strong understanding of Sales and Marketing principles and strategies. Excellent verbal and written communication skills.
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Lagos, Lagos, Nigeria Work in Nigeria Full timeResponsibility Act as an Administrator to the eCommerce platform of the company.- Signup and onboard new Merchants and review/maintain existing Merchants on theeCommerce platform.- Onboard new Products and review/maintain existing Products on the eCommerce platform.- Maintain organized documentation of all back-office processes and activities.- Ensure...
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