ICT Infrastructure Specialist

4 days ago

Ikeja, Lagos, Nigeria Pruvia Integrated Limited Full time
Job Overview
Pruvia Integrated Limited is seeking a skilled ICT Officer to join our team in the Real Estate Sector. This role requires problem-solving abilities, attention to detail, and a proactive approach to maintaining and improving our ICT infrastructure.

Responsibilities
  • Install, configure, and maintain hardware and software components of our ICT infrastructure, including servers, networks, and peripherals.
  • Monitor system performance and troubleshoot issues, ensuring timely resolution and minimal downtime.
  • Implement and maintain security measures to protect our ICT systems and data from unauthorized access, malware, and other threats.
  • Manage user accounts, permissions, and access rights, ensuring compliance with security policies and procedures.
  • Conduct regular backups and disaster recovery procedures to safeguard critical data and systems.
  • Provide technical support and assistance to end users, resolving hardware and software issues and answering technical queries.
  • Collaborate with vendors and service providers to procure ICT equipment and services, ensuring cost-effectiveness and quality.
  • Develop and maintain documentation of ICT systems, configurations, procedures, and troubleshooting guides.
  • Stay updated on industry trends and emerging technologies in ICT, and make recommendations for improvements and enhancements to our infrastructure.
  • Plan and implement ICT projects, upgrades, and migrations, ensuring minimal disruption to business operations.
  • Conduct periodic audits and assessments of our ICT environment to identify areas for improvement and optimization.
  • Train and mentor staff on ICT best practices, security protocols, and proper use of technology tools and resources.
  • Monitor and enforce compliance with ICT policies, standards, and regulatory requirements.
  • Collaborate with cross-functional teams to support business initiatives and projects that require ICT expertise.
  • Participate in on-call rotation and provide after-hours support for critical ICT issues and emergencies as needed.

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