Technical Support Professional

3 days ago


Ikeja, Lagos, Nigeria Pruvia Integrated Limited Full time
Technical Support and Problem-Solving
Pruvia Integrated Limited seeks an ICT Officer with excellent technical skills and problem-solving abilities to provide support and assistance to end users. The ideal candidate will have a solid understanding of network protocols, security principles, and best practices, with experience in installing, configuring, and troubleshooting hardware and software components.

Key Responsibilities
  • Provide technical support and assistance to end users, resolving hardware and software issues and answering technical queries.
  • Collaborate with vendors and service providers to procure ICT equipment and services, ensuring cost-effectiveness and quality.
  • Develop and maintain documentation of ICT systems, configurations, procedures, and troubleshooting guides.
  • Stay updated on industry trends and emerging technologies in ICT, and make recommendations for improvements and enhancements to our infrastructure.
  • Participate in on-call rotation and provide after-hours support for critical ICT issues and emergencies as needed.


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