Verification Officer

2 weeks ago

Abuja, FCT, Nigeria MARATHONA ABIROM CONCEPT LIMITED Full time
Job Title: Verification Officer

We are seeking a meticulous Verification Officer to join our e-commerce team at MARATHONA ABIROM CONCEPT LIMITED. This role is critical in maintaining the integrity of our platform, reducing the risk of fraud, and enhancing customer trust.

### Key Responsibilities

Verification Process Management:

• Conduct detailed verification of customer and vendor information, including identity documents, contact details, and other relevant credentials.

• Review and verify documentation for accuracy, completeness, and compliance with company policies.

• Manage the verification process for new accounts, ensuring timely and accurate completion of all required checks.

Fraud Prevention and Compliance:

• Identify and report any discrepancies, suspicious activities, or potential fraud cases to the relevant department for further investigation.

• Stay updated on industry regulations and best practices to ensure compliance with legal requirements and internal policies.

• Collaborate with the fraud prevention team to develop and implement strategies to mitigate risk and enhance the verification process.

Data Management and Reporting:

• Maintain accurate and organized records of all verification activities, ensuring data integrity and confidentiality.

• Generate regular reports on verification outcomes, trends, and any identified risks or issues.

• Provide insights and recommendations to improve the efficiency and effectiveness of the verification process.

Customer and Vendor Communication:

• Communicate with customers and vendors regarding the verification process, providing clear instructions and support as needed.

• Address any queries or concerns related to the verification process in a professional and timely manner.

Collaboration and Process Improvement:

• Work closely with other departments, such as customer service, compliance, and IT, to ensure seamless coordination and information flow.

• Participate in the continuous improvement of verification procedures, identifying areas for enhancement and efficiency.

### Qualifications

• Bachelor's degree in Business Administration, Finance, or a related field, or equivalent work experience.

• 2+ years of experience in a verification, compliance, or fraud prevention role, preferably within an e-commerce or financial services environment.

• Strong attention to detail and ability to analyze information with accuracy.

• Excellent organizational and time management skills, with the ability to handle multiple tasks simultaneously.

• Familiarity with verification tools, software, and industry best practices.

• Strong communication skills, both written and verbal.

• High level of integrity and confidentiality, with a commitment to ethical practices.

### Benefits

• Competitive salary and performance-based incentives.

• Health and vision insurance.

• Professional development opportunities and career advancement.

• A supportive and collaborative work environment.

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