Customer Acquisition and Retention Manager

**Job Description:**

We are seeking a highly motivated Customer Acquisition and Retention Manager to join our team at Elukaz Travel and Tours Limited. In this role, you will be responsible for acquiring new customers and retaining existing ones by providing exceptional customer service and building strong relationships.

Your Key Responsibilities:

• Acquire new customers through targeted marketing campaigns and sales initiatives.
• Retain existing customers through effective communication, problem-solving, and customer service.
• Develop and execute customer retention strategies to reduce churn and increase customer loyalty.
• Stay up-to-date on market trends and competitor activity to inform customer acquisition and retention strategies.

Requirements:

• Possess excellent communication, negotiation, and interpersonal skills.
• Have a strong understanding of customer service principles and practices.
• Be able to work independently and as part of a team.

What We Offer:

• A competitive salary package.
• Ongoing training and development opportunities.
• A collaborative and dynamic work environment.