Client Liaison Officer

2 days ago


Ikeja, Lagos, Nigeria Pruvia Integrated Limited Full time
Job Description:
We are looking for a skilled Customer Care Officer to join our team at Pruvia Integrated Limited. As a key member of our customer service team, you will be responsible for providing exceptional customer service, identifying customer needs, and building strong relationships with clients.

Key Responsibilities:
The successful candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. Key responsibilities include:
  • Excellent knowledge about latest tourism trends
  • Ability to research destination and travel prices, customs, weather conditions, reviews etc.
  • Research and study clients' specifications and wishes
  • Meet personal/customer service team sales targets and call and message handling quotas

Requirements:
  • HND/BSC in any field
  • 2-3 years experience as a Customer Care Executive in a travels and tour company
  • Proficiency in English
  • Good knowledge of CRM


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