Customer Experience Representative

1 day ago


Ikeja, Lagos, Nigeria Pruvia Integrated Limited Full time
Job Title: Customer Care Officer

Company Overview:
Pruvia Integrated Limited is a major player in the real estate sector, seeking a skilled Customer Care Officer to join our team. Our company prides itself on providing exceptional customer service and building long-lasting relationships with clients.

Job Description:
We are looking for an individual who can identify and assess customers' needs to achieve satisfaction. The ideal candidate will be responsible for suggesting suitable travel options, contacting potential clients through cold calls and emails, and providing trustworthy feedback and after-sales support.

Key Responsibilities:
  • Excellent knowledge about latest tourism trends
  • Suggest suitable travel options that best suite clients' needs
  • Contact potential clients through cold calls and emails
  • Provide trustworthy feedback and after-sales support through crosselling.

Requirements:
  • HND/BSC in any field
  • 2-3 years experience as a Customer Care Executive in a travels and tour company
  • Proficiency in English
  • Good knowledge of CRM


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