Hospitality Operations Director

6 days ago

Apapa, Lagos, Nigeria SwiftConsulting Full time

Company Overview:

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About Swift Consulting:

We are a leading provider of education, human resources, and management solutions. Our expertise spans across various industries, with a strong focus on the hospitality sector.

Job Description:

We are seeking an experienced Restaurant / Night Club Manager to lead our client's operations in the Hospitality Industry.

Key Responsibilities:

  • Oversee daily restaurant and night club operations, including staff management, inventory control, and guest satisfaction.
  • Develop strategies to enhance the guest experience and drive revenue growth.
  • Manage budgets, financial reports, and cost controls to achieve profitability.
  • Coordinate events, promotions, and entertainment activities.
  • Hire, train, and supervise staff to ensure high performance and customer service standards.
  • Maintain compliance with health, safety, and licensing regulations.
  • Build strong relationships with suppliers, partners, and local community stakeholders.
  • Effectively handle customer complaints and feedback.

Required Skills and Qualifications:

To succeed in this role, you will need:

  • Proven experience in managing restaurants or night clubs.
  • Strong leadership and interpersonal skills.
  • Excellent communication, problem-solving, and organizational abilities.
  • Knowledge of health and safety regulations and licensing laws.

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