Hospitality Manager

1 day ago

Apapa, Lagos, Nigeria SwiftConsulting Full time

Swift Consulting is a leading firm in Education, Human Resources and Management. We are currently recruiting for an experienced applicant to fill the role of Waitress/Supervisor in the Hospitality industry.

Key Responsibilities:

  • Efficiently handle customer complaints and resolve issues.
  • Greet and serve customers professionally, ensuring high-quality dining experiences.
  • Supervise waitstaff and maintain smooth service operations.
  • Train and mentor junior staff members.
  • Coordinate table assignments and manage reservations.
  • Assist in stock control and inventory management.
  • Support management with daily operational tasks.
  • Maintain cleanliness and hygiene standards.

Requirements:

  • HND/BSc degree in Hospitality management or a related field.
  • Minimum 2-3 years of experience in the hospitality industry.
  • Strong communication and interpersonal skills.
  • Ability to lead and motivate a team.
  • Excellent customer service skills.
  • Knowledge of food safety and hygiene standards.
  • Ability to work under pressure.

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