Security Operations Manager

1 day ago


Lagos, Lagos, Nigeria Terra Grade Security Services Limited Full time
Terra Grade Security Services Limited Job Description

About Us: Terra Grade Security Services Limited is a leading provider of security services. Our mission is to provide high-quality security solutions that meet the needs of our clients.

Job Summary: We are seeking a highly motivated and experienced individual to join our team as a Security Mobile Patrol Supervisor. The successful candidate will be responsible for supervising general operations at locations, representing the company, providing training for security operatives, and ensuring compliance with company policies.

Responsibilities:
1. **Supervise General Operations:** Supervise and oversee the day-to-day activities of security personnel at locations. Ensure that all security protocols are followed and that operations run smoothly.
2. **Represent the Company:** Represent Terra Grade Security Services Limited in interactions with clients and stakeholders. Provide excellent customer service and ensure that the company's image is maintained at all times.
3. **Provide Training:** Develop and deliver training programs for security operatives to enhance their skills and knowledge. Ensure that all operatives are equipped to perform their duties effectively.
4. **Visit Locations:** Regularly visit locations to assess operations, provide feedback, and identify areas for improvement. Ensure that all sites are secure and that security protocols are being followed.
5. **Ensure Compliance:** Monitor and enforce compliance with company policies and procedures. Ensure that all security personnel are aware of and adhere to these policies.
6. **Prepare Reports:** Prepare weekly and monthly reports on operations, highlighting successes, challenges, and areas for improvement. Provide recommendations for process improvements and suggest ways to enhance security protocols.
7. **Sanctions and Attendance:** Identify and report any sanctions or issues related to attendance. Prepare attendance sheets for HR and ensure that all records are accurate and up-to-date.

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