
ISP Technical Services Expert
7 days ago
AMDEETEL NIGERIA LTD is seeking a highly skilled and motivated Technical Services Expert to join our team. The ideal candidate will have strong technical expertise in the ISP environment, including knowledge of network infrastructure, microwave radios, and wireless networks.
Responsibilities of the position include:
- Carrying out extensive RF site surveys and installations
- Ensuring high levels of customer satisfaction and operational excellence during all levels of engagements with customers
- Troubleshooting network issues remotely and on-site
- Configuring Mikrotik routers and other network equipment
- Providing technical support services via phone, email, and other channels
Requirements for the position include:
- OND or B.Sc. in Electrical engineering, Computer Science, Computer Engineering, or any IT-related disciplines (SSCE holders with at least 5 years of experience)
- Minimum of 2 years of experience within the ICT/ISP space
- Cisco Network Certification/PMP is a bonus
- Knowledge in Cloud Computing is a bonus
- Strong communication and analytical skills
- Ability to work with minimal supervision
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