Director of Operational Excellence
2 days ago
**About Us**
Blakskill Limited is a reputable real estate firm dedicated to delivering exceptional services in the industry.
We are seeking a highly skilled Chief Operations Officer (COO) to lead our operations management team and drive strategic business development efforts.
The ideal candidate will possess excellent communication skills, strong knowledge of the real estate market, and extensive experience in estate management service lines.
**Job Responsibilities**
- Operations Management:
- Oversee the efficient running of our core service lines and branches.
- Ensure seamless integration and collaboration across Capital Markets, Facility Management, Property Management, and Valuations & Advisory services.
- Client and Portfolio Management:
- Manage and retain our clients and portfolio to ensure long-term relationships and consistent growth.
- Develop and implement strategies to maintain high client satisfaction and retention rates.
- Strategic Business Development:
- Drive initiatives to expand our client portfolio and enhance our market position.
- Leverage industry knowledge and networks to identify and secure new business opportunities.
**Requirements**
- A first degree in Estate Management.
- An MSc in Facility Management, Estate Management, or Project Management.
- A minimum of 15 years of estate management experience, with at least 5 years in a managerial role.
- Extensive experience in various estate management service lines, including Property Management, Facility Management, Agency, and Valuations.
- Chartered membership of professional bodies such as NIESV, ESVARBON, IFMA, or RICS.
- Excellent communication, writing, networking, and relationship management skills.
- Strong knowledge of Microsoft Office tools and the real estate industry.
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