Senior Spa Operations Director

3 days ago


Lagos, Lagos, Nigeria Sigma Consulting Group Full time
About Sigma Consulting Group

We are a leading consulting firm seeking an experienced Senior Spa Operations Director to oversee our spa operations across multiple locations.

Estimated Salary: $90,000 - $120,000 per year

About the Role

This is a critical leadership position responsible for ensuring seamless day-to-day operations of our spas. As a Senior Spa Operations Director, you will create a culture of exceptional service delivery and excellence in operational standards.

Key Responsibilities:

  • Operational Excellence: Ensure efficient management of spa operations, maintaining highest standards across all locations.
  • Liaison and Partnerships: Collaborate with training and standards teams to establish and maintain operational benchmarks.
  • Department Oversight: Lead and manage various departments, including housekeeping, customer service, and facilities.
  • Trend Analysis and Growth: Analyze key performance indicators related to spa operations and implement strategies to drive revenue growth and maximize sales.
  • Inventory Management and Scheduling: Oversee inventory management and operations scheduling to ensure optimal efficiency.

Requirements:

  • Education: Bachelor's degree in Business Administration or a related field.
  • Work Experience: At least 3 years of experience as a Spa Manager or Operations Officer, with a proven track record of success.
  • Skills and Qualifications: Proficiency in Microsoft Office, Google Suite, and Canva; excellent interpersonal skills and leadership abilities.


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