Loan Portfolio Manager

3 weeks ago


Ikeja, Lagos, Nigeria VICTORY EMPOWERMENT CENTRE Full time

Job Title: Loan Portfolio Manager

VICTORY EMPOWERMENT CENTRE is seeking a skilled Loan Portfolio Manager to oversee loan recoveries, ensure proper KYC verification, and deliver exceptional customer service. The ideal candidate will possess strong communication skills, a target-oriented mindset, and experience in customer service and relationship management.

Responsibilities:

  • Manage loan portfolios to ensure timely recoveries
  • Verify customer identities and backgrounds
  • Provide exceptional customer service and support
  • Meet and exceed targets in loan recoveries and customer satisfaction

Requirements:

  • Strong communication and interpersonal skills
  • Proven ability to meet and exceed targets
  • Experience in customer service and relationship management
  • Knowledge of KYC regulations and loan recovery processes


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