Network Infrastructure Specialist
3 hours ago
Job Overview:
The ideal candidate will provide technical support services to clients via phone, email, and other channels. The successful candidate must be willing to learn and get trained in an ISP environment.
Key Responsibilities:
- Perform extensive RF site surveys and proper understanding of LOS and TSS survey.
- Carry out the actual installations of projects.
- Ensure high levels of customer satisfaction and operational excellence during all levels of engagement with customers.
- Solve site troubleshooting issues by logging in and troubleshooting microwave radios such as Cambium, Mikrotik, Ubiquity, and other licensed radios.
- Configure Mikrotik Routers and other Network routers.
- Deploy Wireless Routers and provide technical support service.
Technical Requirements:
- Investigate and troubleshoot customer problems on site.
- Ability to resolve work-related issues remotely.
- Basic Routing & Switching knowledge.
- Basic RF knowledge and competent rigging ability.
Qualifications:
- Minimum of OND or B.Sc. in Electrical engineering, Computer Science, Computer Engineering or any IT-related disciplines.
- Minimum of 2 years experience within the ICT/ISP space.
- Cisco Network Certification/PMP is a bonus.
- Knowledge in Cloud Computing is a bonus.
- Strong communication and Analytical skill.
- Ability to deliver on tasks with little supervision.
- Strong work ethic and attention to detail.
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