Marketing Operations Manager

4 days ago


Ikeja, Lagos, Nigeria FKBConsulting Full time
About the Role:

We're seeking a highly skilled and experienced Account Manager to join our team at FKBConsulting. As a key member of our account management team, you will be responsible for developing and maintaining strong relationships with our clients, understanding their marketing objectives and challenges, and ensuring client satisfaction.

Key Responsibilities:
  • Develop and maintain strong relationships with clients to understand their marketing objectives and challenges.
  • Manage client expectations, provide regular updates, and ensure client satisfaction.
  • Collaborate with the creative team to develop innovative marketing strategies and proposals that meet clients' objectives.
  • Conduct market research, analyze data, and provide insights to inform marketing strategies.
  • Develop comprehensive proposals, including marketing strategies, timelines, and budgets.
  • Present proposals to clients and negotiate contracts.
  • Oversee the end-to-end execution of client briefs, ensuring timely and within-budget delivery.
  • Coordinate with internal teams, including creative, media, and production, to ensure seamless project execution.
  • Manage client budgets, ensuring accurate forecasting, tracking, and reporting.
  • Identify opportunities to upsell or cross-sell services to clients.

Requirements:
To be successful in this role, you will need excellent communication and interpersonal skills, the ability to work effectively in a fast-paced environment, and a proven track record of success in account management or a related field.

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