Front Desk Officer

2 weeks ago

Port Harcourt, Rivers State, Nigeria Invealth Partners Limited Full time
Hospital in Port Harcourt seeks a Front Desk Officer to provide exceptional customer service, manage patient flow, and perform administrative tasks. Key Responsibilities:

1. Patient registrations and admissions, verify demographics, collect necessary documents, ensure accurate and timely admission processes.
2. Excellent communication, interpersonal, and customer service skills required. Ability to work in a fast-paced environment and prioritize tasks effectively.
3. Manage patient records, reports, and databases. Perform data entry, filing, and photocopying as needed.
4. Maintain a clean and organized front desk area. Coordinate patient transfers and discharges. Ensure timely and accurate communication with clinical staffs.
5. Maintain patient confidentiality and adhere to HIPAA guidelines. Ensure secure handling of sensitive information and materials.
6. Work collaboratively with multidisciplinary teams to achieve hospital goals. Participate in quality improvement initiatives to enhance patient satisfaction and experience.

Requirements:

1. Bachelor in Management Science or related field. 2. Basic computer skills and knowledge of hospital information systems. 3. Familiarity with medical terminology and hospital operations.

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