
Customer Service Representative
3 days ago
**About Patfam**
We are a reputable hotel in Lekki Phase 1, Lagos seeking a highly organized and dynamic individual to join our team as a Guest Service Agent.
The ideal candidate should possess excellent communication skills, be fluent in English, and have at least three years of experience in a similar role. We value honesty, hard work, and teamwork.
**Key Responsibilities:**
- Welcome guests and provide exceptional customer service.
- Manage guest complaints and resolve issues efficiently.
- Maintain accurate records and ensure high levels of cleanliness and organization.
**Requirements:**
- Bachelor's degree in Hospitality Management or related field.
- Minimum three years of experience as a Guest Service Agent in a three-star hotel.
- Fluency in English (written and oral).
- Energetic and resilient with excellent time management skills.
**Important Notice:**
All applicants must present their credentials at the interview. Applicants who do not meet the stated requirements should not apply.
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