Network Infrastructure Specialist

4 days ago


Lagos, Lagos, Nigeria Bella Recruiter Full time

About the Role

We are seeking a highly skilled Network Infrastructure Specialist to join our team at Bella Recruiter.

This is an exciting opportunity for a talented IT professional to work on designing, implementing, and maintaining complex network infrastructures.

The successful candidate will possess excellent technical skills, strong analytical abilities, and exceptional communication skills.

Key Responsibilities

  • Provide first-level technical support for all IP services, including voice, data connectivity, and internet services.
  • Consistently deliver high-quality customer service and support to ensure customer satisfaction.
  • Evaluate and resolve technical issues in a timely and efficient manner.
  • Escalate unresolved complaints or open tickets to relevant units as necessary.
  • Prepare technical reports to document network performance and identify areas for improvement.

Requirements

  • Bachelor's degree in Computer Science, Computer Engineering, or Electrical-Electronics Engineering.
  • Strong knowledge of IP routing, MPLS, QoS, and VPN technologies.
  • Experience with network security, including IPSec firewalls, is desirable.
  • Wireless point-to-point and point-to-multipoint technology experience is also desirable.
  • Excellent business communication skills, both verbal and written.

What We Offer

  • A dynamic and supportive work environment.


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