Tour Expert

Job Summary

The Tour Consultant role at TAT Agency Limited is a key position that requires exceptional customer service and expert advice to deliver memorable travel experiences for clients.

About the Role

We are seeking a highly skilled and experienced professional to join our team as a Tour Consultant. The ideal candidate will have a strong passion for travel and tourism, excellent communication skills, and the ability to build strong relationships with clients.

Responsibilities

- Interact with clients to understand their travel preferences, requirements, and budget constraints, providing personalized recommendations and advice on suitable destinations, tour packages, accommodations, transportation, and other travel-related services.
- Prepare and present detailed itineraries to clients, including information on attractions, activities, and costs, ensuring seamless travel arrangements.
- Make reservations for flights, accommodations, transportation, and other travel-related services, utilizing computer reservation systems and travel planning software effectively.
- Coordinate with airlines, hotels, local guides, and other service providers to ensure client satisfaction and loyalty.
- Assist clients with visa applications, travel insurance, and any necessary documentation, providing accurate and timely information.
- Stay updated on travel trends, new destinations, and industry developments to provide up-to-date information to clients, enhancing their travel experience.
- Handle client inquiries, concerns, and complaints promptly and professionally, maintaining a positive reputation for TAT Agency Limited.
- Build and maintain strong relationships with clients to encourage repeat business and referrals, driving growth and expansion of our client base.

Requirements

- Bachelor's Degree in Hospitality and Tourism Management or a related field, demonstrating a solid foundation in travel and tourism principles.
- 1 year proven work experience as a Tour Consultant/Vacation Expert or in a similar role within the travel industry, showcasing expertise and professionalism.
- In-depth knowledge of various travel destinations, attractions, and tour packages, enabling informed recommendations and advice.
- Strong customer service and communication skills, ensuring effective interaction with clients and internal stakeholders.
- Excellent organizational and multitasking abilities, managing multiple travel arrangements and client needs efficiently.
- Attention to detail and accuracy in itinerary preparation and reservation bookings, maintaining high-quality standards.
- Proficiency in using computer reservation systems and travel planning software, leveraging technology to enhance productivity and efficiency.

Benefits and Opportunities

This role offers an exciting opportunity to grow and develop your career in the travel and tourism industry, working with a reputable and established agency like TAT Agency Limited. As a Tour Consultant, you will have the chance to build meaningful relationships with clients, explore new destinations, and contribute to the success of our team.

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