Supervisory Wait Staff

Role Description:
The ideal candidate for this Waitress/Supervisor position at Swift Consulting will possess excellent leadership skills, a strong focus on customer satisfaction, and the ability to work collaboratively within a dynamic team environment.

Responsibilities:
*Manage customer interactions, responding promptly to queries and concerns while maintaining a professional demeanor.
*Oversee the activities of waitstaff, providing guidance and support to ensure seamless service delivery.
*Maintain accurate records of reservations, table assignments, and other relevant information to optimize efficiency and customer satisfaction.
*Contribute to stock control and inventory management initiatives, identifying opportunities for cost reduction and improved resource allocation.

Requirements:
*Relevant degree in Hospitality Management or a related field, demonstrating a comprehensive understanding of industry principles and best practices.
*A minimum of 2-3 years of experience in the hospitality sector, showcasing expertise in leadership, customer service, and team management.
*Exceptional communication and interpersonal skills, facilitating effective interactions with clients, colleagues, and stakeholders.
*Ability to work under pressure, remaining composed and focused even in demanding situations.

About Us:
Swift Consulting is a leading provider of education, human resources, and management services. We are dedicated to delivering exceptional results and building long-lasting relationships with our clients.

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