Restaurant Operations Manager

3 hours ago


Ikoyi, Lagos, Nigeria Ascentech Services Ltd Full time
Job Summary

We are seeking a skilled Restaurant Supervisor to oversee the day-to-day operations of our restaurant. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and leading high-performing teams.

Responsibilities
  • Senior Team Member Management: Supervise and mentor restaurant staff to ensure they have the skills and knowledge required to deliver outstanding service to customers.
  • Scheduling and Staffing: Manage work schedules to meet business needs, ensuring adequate staffing levels during peak periods.
  • Quality Control: Conduct regular kitchen inspections to maintain high standards of hygiene and sanitation.
  • Inventory Management: Monitor inventory levels to prevent stockouts and minimize waste.
  • Cash Handling: Oversee cash handling procedures to ensure accurate transactions and minimize losses.
  • Customer Feedback: Collect and act on customer feedback to improve service quality and retention.
Requirements
  • Education: High school diploma or equivalent required; Bachelor's degree in business administration or hospitality advantageous.
  • Experience: 2-3 years' experience as a supervisor in the hospitality industry.
  • Skills: Strong management, organizational, and communication skills; ability to work in a fast-paced environment.


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