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Customer Service and Sales Professional

2 weeks ago

Lekki, Lagos, Nigeria BLAKSKILL LIMITED Full time
  • We are seeking a highly motivated and skilled individual to join our team as a Customer Service and Sales Associate.
  • The ideal candidate will have excellent communication and interpersonal skills, a strong work ethic, and a passion for delivering outstanding customer experiences.

Job Description:

Key Responsibilities:

  • Provide exceptional customer service via phone, email, and chat in a timely and professional manner.
  • Resolve customer complaints and concerns in a fair and courteous manner.
  • Generate sales through upselling and cross-selling techniques.
  • Build and maintain strong relationships with existing customers to drive repeat business.

Requirements:

  • Bachelor's degree in Business, Marketing, or related field preferred.
  • 2-3 years of experience in customer service and sales.
  • Proximity to the Island is an advantage.

What We Offer:

  • A competitive salary package.
  • Ongoing training and development opportunities.
  • A collaborative and dynamic work environment.