Senior Quality Assurance and Performance Improvement Specialist

2 days ago


Lagos, Lagos, Nigeria Mwanga Full time
About the Role

Mwanga is seeking a highly skilled Senior Quality Assurance and Performance Improvement Specialist to join our team.

The ideal candidate will have a minimum of 2-4 years' experience in quality assurance and performance improvement in a call center setting, with a proven track record of driving improvements and achieving results.

Key Responsibilities

  • Lagos, Lagos, Nigeria Eazipay Full time

    At Eazipay, we are committed to delivering high-quality products and systems that meet the evolving needs of our customers. As a Senior Software Quality Assurance Specialist, you will play a critical role in ensuring the quality, reliability, and performance of our software solutions.About the RoleWe are seeking a highly skilled and experienced Quality...


  • Lagos, Lagos, Nigeria Mwanga Full time

    Mwanga seeks a Quality Assurance Specialist to execute all aspects of quality assurance including call monitoring, evaluation, and calibration scoring. Key responsibilities include preparing and analyzing internal and external quality reports for management review, implementing coaching, training, and development to contact center agents, and executing call...


  • Lagos, Lagos, Nigeria BananaCrystal Full time

    Job Title: QA (Quality Assurance) personnelJob Description: We are looking for a talented Quality Assurance Specialist with a strong background in financial services to join our team at BananaCrystal.About the Role:Develop and execute comprehensive test plans, test cases, and test scripts for our fintech products and services.Collaborate with...


  • Lagos, Lagos, Nigeria Eazipay Full time

    Job SummaryWe are seeking a skilled and detail-oriented software quality assurance specialist to join our team at Eazipay. The QA engineer will play a critical role in ensuring the quality, reliability, and performance of our products and systems.This position involves designing and executing comprehensive testing processes, identifying and resolving issues,...


  • Lagos, Lagos, Nigeria VIJU INDUSTRIES NIGERIA LIMITED Full time

    Job DescriptionWe are seeking a skilled Production Quality Assurance Specialist to join our team at VIJU INDUSTRIES NIGERIA LIMITED.The ideal candidate will have strong analytical and problem-solving skills, with the ability to work independently and as part of a team. Key responsibilities include: Conducting quality control tests on raw materials,...


  • Lagos, Lagos, Nigeria Banana Crystal Full time

    Job SummaryWe are seeking an experienced Financial Services Quality Assurance Specialist to join our dynamic team at Banana Crystal.


  • Lagos, Lagos, Nigeria Eazipay Full time

    About EazipayWe are a leading fintech company dedicated to providing innovative payment solutions.Job Summary:We are seeking an experienced Software Quality Assurance (QA) Engineer to join our team. As a QA Engineer, you will play a critical role in ensuring the quality and reliability of our software products.The ideal candidate will have a strong...


  • Lagos, Lagos, Nigeria MUTUAL BENEFITS ASSURANCE PLC Full time

    At MUTUAL BENEFITS ASSURANCE PLC, we are seeking an experienced Strategic Marketing Specialist to join our team. As a key member of our marketing department, you will play a vital role in driving business growth and achieving our objectives.About the RoleThis is a fantastic opportunity for a motivated and creative marketer to take on new challenges and make...


  • Lagos, Lagos, Nigeria MUTUAL BENEFITS ASSURANCE PLC Full time

    Key Responsibilities:As a Strategic Marketing Specialist at MUTUAL BENEFITS ASSURANCE PLC, you will be responsible for:1. Client Engagement & Portfolio Management• Develop and execute comprehensive marketing plans to drive business growth.2. Market Research & Analysis• Conduct market research to identify trends, opportunities, and challenges.3. Content...


  • Lagos, Lagos, Nigeria Mwanga Full time

    Job Title: Quality Assurance Expert for Call Center ExcellenceAbout Mwanga:Mwanga is a dynamic organization that requires exceptional professionals to join our team. We are committed to delivering outstanding customer service and excellence in all aspects of our business.Salary: The annual salary for this role will be approximately $65,000 - $90,000...


  • Lagos, Lagos, Nigeria Aviot Industries Nigeria Full time

    Job OverviewAviot Industries Nigeria is seeking a highly skilled Operations Associate to support the company's daily operations. The ideal candidate will have excellent organizational and communication skills, with the ability to work effectively in a team environment.Responsibilities:Process Management: Monitor and optimize workflows to enhance productivity...


  • Lagos, Lagos, Nigeria Aviot Industries Nigeria Full time

    Operational Support RoleAt Aviot Industries Nigeria, we seek a highly skilled Operational Support Specialist to join our team. The successful candidate will be responsible for ensuring the smooth functioning of our daily operations. Key responsibilities include:Process Management: Monitoring and optimizing workflows to enhance productivity and...


  • Lagos, Lagos, Nigeria Eazipay Full time

    We are seeking an experienced Senior Web Development Specialist to join Eazipay's development team. In this role, you will be responsible for developing and maintaining functional and stable web applications.About the RoleThis is a senior-level position that requires extensive experience in software development, particularly with Nodejs, Typescript,...


  • Lagos, Lagos, Nigeria Banana Crystal Full time

    At Banana Crystal, we are seeking a highly skilled Fintech QA Specialist to join our team. As a key member of our quality assurance department, you will play a vital role in ensuring the delivery of high-quality fintech products and services.About the RoleWe are looking for an experienced Quality Assurance (QA) professional with a strong background in...


  • Lagos, Lagos, Nigeria IMAKE CONCEPT Full time

    We are seeking a skilled Software Development Specialist to join our team at IMAKE CONCEPT. This role requires expertise in React programming, with a strong focus on front-end development.As a key member of our development team, you will be responsible for contributing to the success of our projects by writing clean, efficient, and well-documented code. Your...


  • Lagos, Lagos, Nigeria Sigma Consulting Group Full time

    Sigma Consulting Group is seeking a skilled Senior Software Development Specialist to join our team.Job SummaryWe are looking for a highly motivated and experienced software developer to design, develop, and implement software applications using Python and JavaScript. The ideal candidate will have strong technical skills, excellent problem-solving abilities,...


  • Lagos, Lagos, Nigeria Viju Industires Nigeria Limited Full time

    Job Summary:As a key member of our team at Viju Industries Nigeria Limited, we are seeking a highly skilled Quality Controller to oversee the quality of our products from raw materials to finished goods. The successful candidate will be responsible for ensuring that all products meet our high standards of quality and safety.In this role, you will work...


  • Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full time

    Discover your next career opportunity with BLAKSKILL LIMITED as a Senior Audit Manager. We are seeking an experienced professional to join our team in Lagos, Nigeria.About the RoleThis senior position is focused on delivering high-quality assurance services, mentoring audit teams, and driving compliance with industry best practices. As a key member of our...


  • Lagos, Lagos, Nigeria Ipnx nigeria Full time

    About Ipnx NigeriaIpnx Nigeria is a leading organization in the pharmaceutical industry, committed to delivering exceptional quality products and services. We are currently seeking an experienced General Manager/Managing Director to lead our operations and ensure compliance with industry standards and regulations.Estimated Salary: ₦15,000,000 -...


  • Lagos, Lagos, Nigeria Vantegral consulting Full time

    Vantegral ConsultingJob Title: Data Control SpecialistAbout the Role:We are seeking a highly skilled Data Control Specialist to join our team at Vantegral Consulting. In this role, you will be responsible for assisting with the implementation of procedures for all aspects of data control within the project.Key Responsibilities:Facilitate the delivery of...