Food Service Director

2 days ago


Ikoyi, Lagos, Nigeria Rap Joint Lagos Full time
The Restaurant Floor Manager at Rap Joint Lagos is responsible for leading the front-of-house team, ensuring exceptional customer experiences, and driving sales growth. This is a dynamic, on-site full-time opportunity requiring flexibility, particularly evenings, weekends, and holidays.

About the Role
We are seeking an experienced and charismatic leader who can inspire their team and drive results. The ideal candidate will have a proven track record in restaurant management, with expertise in staff supervision, customer relations, and operational excellence. Their excellent communication skills, ability to multitask, and strong leadership abilities will enable them to excel in this role.

Key Responsibilities:
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Manage and motivate staff, focusing on performance improvement, retention, and employee engagement.
  • Maintain high standards of cleanliness, sanitation, and safety in the dining area, ensuring compliance with health and safety regulations.
  • Collaborate with the kitchen team to optimize food preparation and presentation, aligning with our brand's standards.
  • Analyze sales trends and adjust strategies to drive revenue growth, while adhering to budget constraints.

Requirements
To succeed in this role, you will need:
  • A minimum of [X] years' experience in a restaurant management position.
  • Strong leadership skills, with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills.
  • Solid understanding of food service operations and POS systems.
  • Ability to work in a fast-paced environment, handling multiple tasks simultaneously.

Benefits
Rap Joint Lagos offers a competitive compensation package, including salary, bonuses, and opportunities for career growth and professional development.

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