Community Relations Specialist
2 months ago
Location: Ikeja Lagos
Job Type: Full Time
Company: Pruvia Integrated Limited
We are seeking a highly skilled Community Manager to oversee our online and offline community engagement strategies. As a Community Manager, you will be responsible for creating and implementing social media campaigns, managing our online presence, and building strong relationships with our customers and stakeholders.
Major Responsibilities- Develop and implement social media campaigns to align with our marketing strategies
- Create engaging content for our social media accounts
- Respond to customer inquiries and comments in a timely manner
- Monitor and report on feedback and online reviews
- Organize and participate in events to build community and boost brand awareness
- Coordinate with Marketing, PR and Communications teams to ensure brand consistency
- Liaise with Development and Sales departments to stay updated on new products and features
- Build relationships with customers, potential customers, industry professionals and journalists
- Stay up-to-date with digital technology trends
- BSc degree in Marketing or relevant field
- Proven work experience as a Community Manager for a Real Estate Company
- Experience launching community initiatives
- Ability to identify and track relevant community metrics
- Excellent verbal communication skills
- Excellent writing skills
- Hands-on experience with social media management for brands
- Ability to interpret website traffic and online customer engagement metrics
- Knowledge of online marketing and marketing channels
- Attention to detail and ability to multitask
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