Customer Service Representative

1 week ago


Victoria Island, Nigeria Hospitality Recruitment placement Service (HRPS) Full time

We are seeking a Customer Service Representative to join our team at Hospitality Recruitment Placement Service (HRPS). As a Retail Cashier Specialist, you will be responsible for managing all transactions with customers accurately and efficiently.

Key Responsibilities:
  • Manage transactions with customers using cash registers
  • Collect payments whether in cash or credit
  • Issue receipts, refunds, change or tickets
  • Cross-sell products and introduce new ones
  • Resolve customer complaints, guide them and provide relevant information
  • Greet customers when entering or leaving the store
  • Maintain clean and tidy checkout areas
  • Track transactions on balance sheets and report any discrepancies
Requirements:
  • O.N.D in Accounting or any related field
  • 2yrs working experience as a Retail Cashier or in a similar role in sales
  • Basic PC knowledge Familiarity with electronic equipment, like cash register and POS
  • Good math skills
  • Strong communication and time management skills Customer satisfaction-oriented
  • The job will require working night shifts. The candidate must be able to work independently and manage their time effectively.


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