Customer Experience Supervisor

24 hours ago


victoria island, Nigeria Hospitality Recruitment placement Service (HRPS) Full time
About the Role

We are seeking a Night Supervisor to join our team at Hospitality Recruitment Placement Service (HRPS). As a Night Supervisor, you will be responsible for overseeing the daily operations of our business during nighttime hours.

">Responsibilities
  • ">
  • Manage daily schedules, employee shifts, and time-off requests">
  • Assign duties to employees and monitor their progress">
  • Ensure daily sales/production goals are met">
  • Count cash at the end of the shift and manage bank deposits">
  • Train and integrate new workers">
  • Provide guidance and feedback to employees when needed">
  • E nsure industry rules and regulations are followed">
  • Handle customer and employee complaints">
  • Resolve conflicts between employees">
  • Transfer products and other objects to and from the worksite on occasion">
">Requirements and Skills

To be considered for this role, you must possess a B.Sc in Management or a related field, previous experience as a Night Supervisor or similar role, and a comprehensive understanding of industry safety standards.

">

Furthermore, the successful candidate should have excellent leadership and conflict-management skills, be able to multitask, and work well within a team.



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