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Logistics Officer
21 minutes ago
**Job Title: Customer Experience/Logistics Officer
Reports To: Business Manager/Head of Customer Experience
Salary: N150,000
Location: Lekki
Joy Type: Full Time (Monday-Saturday)**
The Logistics Officer ensures the smooth movement of garments, materials, and client deliveries between the production site, showroom, and customers. The role manages logistics partners, controls transportation costs, and guarantees timely, professional deliveries while supporting onsite client service and upholding the brand's premium standards.
Key Responsibilities
• Negotiate with carriers and logistics partners (DHL, bus companies, dispatch riders, etc.) to secure the best rates and services.
• Manage customer orders and ensure timely, accurate deliveries, working closely with the customer service team.
• Plan, track, and oversee all product movements from the production site to the showroom and to clients.
• Identify opportunities to optimize logistics processes, reduce costs, and improve efficiency while maintaining quality standards.
• Provide regular reports on deliveries, transportation performance, and costs to management.
• Attend to clients who visit the showroom, ensuring a positive and professional experience.
• Maintain accurate documentation of deliveries, returns, and inventory transfers.
Qualifications & Skills
• Bachelor's degree in Logistics, Business Administration, Public Relations, Mass Communication, or a related field.
• Minimum of 2–3 years' experience in logistics, supply chain, or operations (fashion/retail experience is a plus).
• Strong negotiation, communication, and interpersonal skills.
• Knowledge of quality control standards and logistics best practices.
• Proficiency in Microsoft Office Suite; familiarity with inventory management systems is an advantage.
• Excellent customer service orientation with the ability to handle client interactions professionally.
• Strong analytical and problem-solving skills, with ability to identify issues, analyze causes, and implement solutions.
Method of Application
:
Interested and qualified candidates should forward their CVs to: using the position as the subject of the email.
