Technical Officer

JOB DETAILS;

• We are looking for a skilled electrical technician to troubleshoot, install, maintain, and repair electrical systems and equipment which are predominantly portable.
• The Ideal candidate will be responsible for managing, coordinating, and supervising all Electrical and technical activities within the company's engineering department to ensure departmental efficiency and effectiveness.

Key Responsibilities

• The ability to manage the overall operations of Salpha Energy's engineering/technical department is a key requirement; resources, projects, stakeholders etc.
• Define, produce, and review policies and procedures for the execution of projects and daily activities for the department.
• Responsible for timely refurbishment of faulty SHS in the engineering/technical department.
• Identifying electrical problems using specialized tools like voltmeters, cable testers, thermal scanners, and ammeters
• Ensure that all products/systems handled in the department are accurately recorded and documented in the service call function of the ERP/Google Drive capturing product faults, spare parts, cost of repair etc.
• Ensures that the right customer's complaint is documented in the service call for quality assurance purposes.
• Analyze key business data to derive insights to drive business decisions.
• Ensure standard operating procedures and project guidelines are in place and being adhered to.
• Work closely with the management team as a focal point for product development including research and development in line with the world's best available technologies.
• Lead and supervise the introduction of new technology and products to the market.
• Planning, budgeting and reporting on technical activities of the engineering/technical department.
• Provide technical training to teams when required and serve as a technical mentor to team members.
• Liaise and maintain relationships with the Technical team across the company's locations and branches to resolve technical problems with products.
• Make presentations on project status, product specifications, components and technologies and present monthly and annual reports to senior management.
• Proper monitoring and supervision of task allocation and performance evaluation of team members within the department.
• Responsible for effectively managing the company's Technical team and inspiring team members to achieve goals through excellence, quality and innovation.

Educational Qualifications & Functional Skills

• First Degree in Engineering, or practical engineering in electronics
• Minimum of 4 years experience in a similar Electronics technician role.
• Good knowledge of failure analysis and refurbishing of electronic products.Troubleshooting Skills – To find, diagnose, and repair problems.
• Experience in Electrical and Electronics component testing and analysis.
• Software and hardware upgrades for electronic/Solar products.
• Good knowledge of the use of Information technology applications (ERP and Google Drive)
• Understanding of hardware and software components.
• Design of training material and workflows.
• Excellent People management skill
• Team building and management
• Excellent communication; both verbal and written
• Ability to work in a multicultural context
• Problem-solving skill
• Experience with Microsoft Office products (word, excel, PowerPoint and Google Suite)
• Assertive and proactive to deliver results.

Other Requirements (Behavioural):

• Teamwork – Ability to work within a diverse team with the aim of actualizing organizational goals above personal gains.
• Good communication and interpersonal skills.
• Ability to work effectively under pressure to meet deadlines.
• Result and service orientation.
• Ability to multi-task effectively.

Requirements:

• Troubleshoot equipment, appliances, and apparatus.
• Repair our Solar Home Systems (SHS).
• Have experienced knowledge of solar repairs, installations and maintenance.
• Reading and interpreting electrical and electronic circuit blueprints, diagrams, and schematics.
• Supervise a team of other technicians across the company's locations.
• Generate monthly Engineering/departmental reports of repairs and maintenance for management.
• Generate reports on product functionality and repairs for management review.
• Directing and training fellow workers to install, maintain, and repair wiring and systems.
• Head and drive team to performance.
• Stay up-to-date with advances in electrical technology and industry best practices.
• Works standard computations relating to electrical load requirements of wiring and installations.

HOW TO APPLY
To apply for the ongoing Salpha Energy job recruitment, visit the job APPLICATION PORTAL to submit your application