cosmetologist / dermo-cosmetic advisor

COSMETOLOGIST / DERMO-COSMETIC ADVISOR

Location: Ajah, Lagos
Salary: 150, ,000 Monthly
Experience: 2-4 Years
Employment Type: Full-Time

Role Overview

We are seeking a skilled and customer-focused Cosmetologist / Dermo-Cosmetic Advisor to support the beauty and skincare division of our pharmacy. The ideal candidate will offer expert skincare and cosmetic advice, recommend suitable products, perform minor non-invasive treatments, and support product sales while ensuring excellent customer experience.

Key Responsibilities Customer Consultation & Beauty Advisory

• Welcome customers warmly and assess their skincare, cosmetic, and hair care needs.
  
  

• Provide personalized consultations based on skin type, concerns, and product requirements.
  
  

• Identify potential minor skin issues (dryness, acne, sensitivity) and recommend suitable dermo-cosmetic solutions.
  
  

• Refer customers to pharmacists or specialists when a condition requires medical intervention.
  
  

Product Recommendation & Sales

• Recommend the right skincare, cosmetic, and hair care products tailored to each customers needs.
  
  

• Demonstrate correct product application and usage techniques.
  
  

• Support the pharmacys beauty sales targets through product education and effective advisory.
  
  

• Promote featured products, bundles, and ongoing offers.
  
  

Dermocosmetic Services (Non-Invasive)

• Perform basic facial treatments, hydrating masks, exfoliation, and scalp treatments (if offered by the pharmacy).
  
  

• Ensure all treatments follow safety and hygiene standards.
  
  

Merchandising & Inventory Management

• Monitor beauty product stock levels, identify fast-moving items, and report low stock.
  
  

• Arrange and maintain attractive product displays in the beauty/cosmetics section.
  
  

• Ensure all shelves are clean, organized, and properly labeled.
  
  

Customer Service & Engagement

• Build strong customer relationships and encourage repeat visits.
  
  

• Provide follow-up guidance on product effectiveness and usage.
  
  

• Enroll customers into loyalty programs where applicable.
  
  

Sanitation & Compliance

• Maintain a clean, hygienic, and professional workspace.
  
  

• Clean and disinfect tools and equipment after each use.
  
  

• Ensure all activities comply with pharmacy and health regulations.
  
  

Trends & Product Knowledge

• Stay updated on beauty, skincare, and dermo-cosmetic trends.
  
  

• Maintain strong knowledge of ingredients, product benefits, and contraindications.
  
  

• Attend trainings and vendor sessions as required.
  
  

Qualifications & Requirements

• Minimum OND / Certificate in Cosmetology, Esthetics, Beauty Therapy, or related fields.
  
  

• 2-4 years of proven experience as a cosmetologist, esthetician, beauty advisor, or dermo-cosmetic consultant.
  
  

• Strong knowledge of skincare ingredients, cosmetic products, and application techniques.
  
  

• Excellent communication, sales, and customer service skills.
  
  

• Friendly, professional, and confident personality with a customer-first mindset.
  
  

• Ability to stand and move around for extended periods.
  
  

• Good knowledge of dermo-cosmetic brands and pharmacy-grade beauty products (advantage).
  
  

Key Performance Indicators (KPIs) Sales & Advisory KPIs

• Monthly beauty sales target achievement (80%100%).
  
  

• Customer retention rate (minimum 70%).
  
  

• Minimum 90% accuracy in product recommendation based on customer needs.
  
  

Customer Service KPIs

• Customer satisfaction score 85%.
  
  

• Complaint resolution time under 24 hours.
  
  

Operational KPIs

• Neat, organized beauty shelves with 3% stock variance.
  
  

• Zero hygiene or safety violations.
  
  

• 100% adherence to daily reporting and product usage logs.
  
  

Benefits

• Competitive salary: 150, ,000 monthly.
  
  

• Performance bonuses (where applicable).
  
  

• Health and wellness benefits.
  
  

• Staff discounts on beauty and skincare products.
  
  

• Professional training and career growth opportunities.
  
  

• Supportive and modern work environment.
  
  

How to Apply

Interested and qualified candidates should send their CV to:
Subject: Cosmetologist Ajah

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