Cosmetologist / Dermo-Cosmetic Advisor

COSMETOLOGIST / DERMO-COSMETIC ADVISOR

Location: Ajah, Lagos
Salary: 150, ,000 Monthly
Experience: 2-4 Years
Employment Type: Full-Time

Role Overview

We are seeking a skilled and customer-focused Cosmetologist / Dermo-Cosmetic Advisor to support the beauty and skincare division of our pharmacy. The ideal candidate will offer expert skincare and cosmetic advice, recommend suitable products, perform minor non-invasive treatments, and support product sales while ensuring excellent customer experience.

Key Responsibilities
Customer Consultation & Beauty Advisory

Welcome customers warmly and assess their skincare, cosmetic, and hair care needs.

Provide personalized consultations based on skin type, concerns, and product requirements.

Identify potential minor skin issues (dryness, acne, sensitivity) and recommend suitable dermo-cosmetic solutions.

Refer customers to pharmacists or specialists when a condition requires medical intervention.

Product Recommendation & Sales

Recommend the right skincare, cosmetic, and hair care products tailored to each customers needs.

Demonstrate correct product application and usage techniques.

Support the pharmacys beauty sales targets through product education and effective advisory.

Promote featured products, bundles, and ongoing offers.

Dermocosmetic Services (Non-Invasive)

Perform basic facial treatments, hydrating masks, exfoliation, and scalp treatments (if offered by the pharmacy).

Ensure all treatments follow safety and hygiene standards.

Merchandising & Inventory Management

Monitor beauty product stock levels, identify fast-moving items, and report low stock.

Arrange and maintain attractive product displays in the beauty/cosmetics section.

Ensure all shelves are clean, organized, and properly labeled.

Customer Service & Engagement

Build strong customer relationships and encourage repeat visits.

Provide follow-up guidance on product effectiveness and usage.

Enroll customers into loyalty programs where applicable.

Sanitation & Compliance

Maintain a clean, hygienic, and professional workspace.

Clean and disinfect tools and equipment after each use.

Ensure all activities comply with pharmacy and health regulations.

Trends & Product Knowledge

Stay updated on beauty, skincare, and dermo-cosmetic trends.

Maintain strong knowledge of ingredients, product benefits, and contraindications.

Attend trainings and vendor sessions as required.

Qualifications & Requirements

Minimum OND / Certificate in Cosmetology, Esthetics, Beauty Therapy, or related fields.

2-4 years of proven experience as a cosmetologist, esthetician, beauty advisor, or dermo-cosmetic consultant.

Strong knowledge of skincare ingredients, cosmetic products, and application techniques.

Excellent communication, sales, and customer service skills.

Friendly, professional, and confident personality with a customer-first mindset.

Ability to stand and move around for extended periods.

Good knowledge of dermo-cosmetic brands and pharmacy-grade beauty products (advantage).

Key Performance Indicators (KPIs)
Sales & Advisory KPIs

Monthly beauty sales target achievement (80%100%).

Customer retention rate (minimum 70%).

Minimum 90% accuracy in product recommendation based on customer needs.

Customer Service KPIs

Customer satisfaction score 85%.

Complaint resolution time under 24 hours.

Operational KPIs

Neat, organized beauty shelves with 3% stock variance.

Zero hygiene or safety violations.

100% adherence to daily reporting and product usage logs.

Benefits

Competitive salary: 150, ,000 monthly.

Performance bonuses (where applicable).

Health and wellness benefits.

Staff discounts on beauty and skincare products.

Professional training and career growth opportunities.

Supportive and modern work environment.

How to Apply

Interested and qualified candidates should send their CV to:
Subject: Cosmetologist Ajah

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