Channel Account Manager

Scalable Global Solutions (SGS) is a European DaaS (Department as a Solution) provider, headquartered in Zagreb, Croatia. We are the first company globally to offer clients a unique, modular, and scalable departmental outsourcing model that enables businesses to build entire teams or departments across Sales, Marketing, Finance, Logistics, Customer Support, and more — fully managed, secure, and delivered remotely.

Our mission is to empower SMBs and SMEs (from startups up to 2,000 employees) to scale faster, leaner, and more profitably by externalizing their departments in partially or in full with SGS as their strategic partner. Through our innovative DaaS solution, we reduce operational complexity, cut fixed costs, and give our clients the flexibility to focus on what they do best — growing their business.

Role Description

The Channel Account Manager will play a critical role in driving SGS's channel growth strategy by identifying, onboarding, and enabling high-performing Value-Added Resellers The Channel Account Manager will be responsible for driving SGS's channel expansion by identifying, recruiting, and activating new Value-Added Resellers (VARs), Consultants, and Basic-level Partners in line with SGS's Go-to-Market strategy. This is a pure "hunter" role — focused on building the partner ecosystem from the ground up, with measurable results in partner signings and new client acquisition.

The role requires a fast learner who can quickly understand SGS's Department as a Solution (DaaS) offering, our partner program, and the revenue opportunities for SMB and SME clients.

Ideal Candidate Profile

• Minimum 5+ years of experience in channel sales, partner management, or business development in B2B technology, SaaS, or outsourcing services.
• Demonstrated success in partner acquisition with a focus on SMB and SME sectors.
• Experience running structured partner enablement programs, training sessions, and revenue forecast calls.
• International exposure with a focus on Europe and/or the United States.
• Fluent in English (additional European languages are an advantage).
• Willingness to travel as required to meet and sign partners.

Key Responsibilities

• Acquire and sign new partners (Consultant and Basic levels in 2025–2026) across Europe and the United States.
• Train and onboard partners with structured enablement sessions.
• Conduct bi-weekly pipeline and forecast calls with partners to push for incremental new sales revenue for SGS.
• Drive joint selling activities, ensuring partners are enabled and motivated to win new business consistently.

Competencies

• Proven track record as a hunter in channel/partner sales – consistently signing new partners rather than maintaining existing ones.
• High-energy, entrepreneurial, and self-driven personality, with the ability to open doors and build trust with decision makers quickly.
• Strong understanding of channel dynamics (VARs, MSPs, consultants) and how to create mutual revenue opportunities.
• Excellent communication and persuasion skills – capable of training, pitching, and motivating partners.
• Hands-on mentality, willing to work in a scale-up environment with direct accountability for results.

Personal Characteristics

• Results-oriented and partnership-focused:
  Driven to grow revenue through strong, value-based channel relationships.
• Proactive with a "hunter" mindset:
  Takes initiative to identify new opportunities and drive partner acquisition.
• Confident communicator with strong influencing skills:
  Able to persuade, negotiate, and build trust across diverse stakeholders.
• Agile and collaborative in global settings
  : Thrives in fast-paced, multicultural environments and works well across functions.
• Strategic thinker with a hands-on approach to execution:
  Balances long-term vision with active involvement in daily sales activities.

To ensure a fast and smooth application process, as well as proper management of your personal data, we kindly encourage you to apply through our website using the following link: Channel Account Manager

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