iGaming Customer Support Specialist

4 days ago

Abuja, FCT, Nigeria Gamdom Full time ₦600,000 - ₦1,200,000 per year

Company Overview:

Gamdom, a leading Cryptocurrency iGaming operator, is expanding its fully remote team and is on the lookout for tech-savvy individuals who are passionate about customer support. If you're eager to learn, open-minded, and thrive in a dynamic environment, we want to hear from you

Position Overview:

Join our growing team as a Customer Support Agent, where your strong customer service skills and interest in the iGaming sector will be pivotal. In this role, you will ensure our customers' satisfaction by addressing inquiries, resolving issues, troubleshooting, and providing valuable assistance across our Casino, eSports, and Sports products via chat and email.

Responsibilities:

  • Customer Support: Deliver prompt and effective assistance to our customers. Queries can vary from informing clients of our available deposit methods, guiding customers to understand available offers, advising about bet settlements, informing about internal rules, etc.
  • Technical Troubleshooting: Resolve technical issues and guide clients through problem-solving processes with a focus on customer satisfaction and first contact resolution.
  • iGaming Interest/Experience: Leverage your passion for iGaming and eSports, even if you're new to the field, to provide informed and insightful assistance to clients.
  • Team Collaboration: Work closely with a diverse team in a remote environment to ensure seamless communication and coordination, contributing to a positive team culture.
  • Independent Problem Solving: Demonstrate the ability to work independently and make informed decisions to address client needs and concerns.

Skills/Qualifications:

  • Previous customer service experience (iGaming experience is a plus).
  • Tech-savvy, with a passion for customer service and the ability to quickly adapt to new tools and software.
  • Experience in cryptocurrency is an advantage.
  • Strong written and verbal communication skills in English (fluency in Turkish, French, Spanish, or Japanese is an additional plus).
  • Ability to collaborate effectively with a remote team, fostering a positive and supportive work environment.
  • Capable of working autonomously and making sound decisions to address customer needs.
  • Flexibility: Willingness to learn, and work varying shifts in a 24/7 support team.

Perks at Gamdom:

  • Fully remote - work from anywhere in the world
  • Flexible schedule
  • 30 days of paid time off
  • Equipment allowance

  • Customer Experience Specialist

    2 days ago

    Abuja, FCT, Nigeria 4th Man HR Full time

    About UsGenade Homes is a fast-growing real estate firm committed to redefining the homeownership and property investment experience in Nigeria. We pride ourselves on innovation, transparency, and customer satisfaction, building not just homes but long-term trust and value.About the Role4th Man HR is looking for a passionate and customer-focusedCustomer...

  • E-Commerce Sales Support Specialist

    2 days ago

    Abuja, FCT, Nigeria TalentPop App Full time

    Join TalentPop App as an E-Commerce Sales Support SpecialistAt TalentPop App, we're redefining the way e-commerce brands connect with their customers. We partner with fast-growing online businesses to provide top-tier customer service and sales support that enhances every step of the buyer's journey. If you're someone who takes pride in turning questions...

  • IT Support Specialist

    2 days ago

    Abuja, FCT, Nigeria Enzo Krypton and Company Full time $30,000 - $60,000 per year

    Company Description About Us:Founded in 2015, serves as a critical interface between the African and international art worlds. With headquarters in Lagos, Nigeria, we are a dynamic contemporary art gallery committed to representing and exhibiting a diverse selection of emerging and established artists from Africa and the diaspora.The Company is dedicated to...

  • Reservations Specialist

    4 days ago

    Abuja, FCT, Nigeria Sello Marketing LTD Full time ₦300,000 - ₦600,000 per year

    Role DescriptionThis is a full-time, on-site role for a Reservations Specialist based in Abuja. The Reservations Specialist will be responsible for managing reservations, handling customer inquiries, and providing exceptional customer service. The role will also involve coordinating with sales teams, training new staff, and maintaining accurate records of...

  • IT Specialist

    2 days ago

    Abuja, FCT, Nigeria CWAY Group Full time ₦1,800,000 - ₦2,400,000 per year

    JOB TITLE: IT SpecialistJOB LOCATION: Abuja (FCT) ADVERTISEMENTJOB DETAILS:The IT Specialist will be responsible for managing, troubleshooting, and upgrading our IT systems and networks.The ideal candidate will have a strong technical background, excellent problem-solving skills, and a proactive approach to ensuring optimal system performance.Key...

  • Sales Specialist

    2 days ago

    Abuja, FCT, Nigeria Nil Full time ₦4,000,000 - ₦12,000,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Sales Specialist based in Abuja. The Sales Specialist will be responsible for building and maintaining customer relationships, identifying new business opportunities, achieving sales targets, and providing excellent customer service. Additional...

  • Planning Department Specialist

    2 weeks ago

    Abuja, FCT, Nigeria NOSDRA Full time ₦600,000 - ₦1,200,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role located in Abuja for a Planning Department Specialist. The Planning Department Specialist will be responsible for analyzing data, creating plans and schedules, maintaining effective communication with team members and stakeholders, overseeing financial...

  • Sales And Marketing Specialist

    2 days ago

    Abuja, FCT, Nigeria Easyway German Language school Full time

    Sales & Marketing SpecialistLocation:Ikeja, LagosWork Days:Monday – FridayEasyway German Language School, a leading institution in German language training and international career guidance, is seeking aresults-driven Sales and Marketing Specialistto join our Lagos team.Key Responsibilities:Handle inbound and outbound calls to convert inquiries into...

  • Sales And Marketing Specialist

    2 weeks ago

    Abuja, FCT, Nigeria ASMR Full time ₦600,000 - ₦1,200,000 per year

    This is for a restaurant.Role DescriptionThis is a full-time, on-site role located in Abuja for a Sales and Marketing Specialist. The Sales and Marketing Specialist will be responsible for developing and implementing marketing strategies, managing customer relationships, identifying sales opportunities, and providing exceptional customer service. Day-to-day...

  • Sales And Marketing Specialist

    4 days ago

    Abuja, FCT, Nigeria ZUJIN PROJECTS Full time ₦800,000 - ₦1,200,000 per year

    Company DescriptionZUJIN PROJECTS is a leading retail chain dedicated to understanding the market and providing top-quality goods and services. We prioritize customer satisfaction and strive to offer the best shopping experience to our customers.Role DescriptionThis is a full-time remote role for a Sales and Marketing Specialist. The Sales and Marketing...