product support sales representative

5 days ago


Nigeria Mantrac Nigeria Full time

Mantrac Nigeria LtdSalesRest of Nigeria (Delta) Full TimeConfidentialMinimum Qualification :Experience Level : Entry levelExperience Length : 2 yearsJob Description/RequirementsSUMMARY OF RESPONSIBILITIESEnsure achievement of agreed sales targets and performance objectives, thus ensuring the achievement of parts sales profit objective in all SegmentMAIN FUNCTIONSVisiting customers in the Region (old and new), prospecting for parts, unit sales and service opportunities and as well seek for regular patronage.Ensure prompt delivery of parts or services (including back-ordered items) and corresponding invoices to engender customer satisfaction and early payment as they fall due.Preparation and implementation of weekly call plan and corresponding summary report.Preparation and updating customers' profile list.Promptly and effectively resolve customer complaints such as to retain their goodwill and confidence in the product, services and the dealership at large.Actively involved in the Region's debt collection drive on an on-going basis.Establish and report on competitive activities and sales opportunities (for parts, units & service). Implement actions that will ensure prompt and adequate conversion to Caterpillar products & services.Implement relevant marketing and promotional programmes as they arise.Ensure prudent financial management and adequate maintenance / security of Company assets placed in the incumbent's care by virtue of function and/or location.Seek out new business opportunities in the Western & Eastern Region (Oil & Gas, Marine, and Electric Power industry) by monitoring on-going contracts and maximizing both onshore/offshore parts sales opportunities.Liaise between MNL, Unatrac and Customers on parts sales issues and special pricing on selected commodity items.QUALIFICATIONHND/B.Sc. Engineering with 2 years working experience in Technical Sections of MNL or similar company.Interpersonal and communication skills with leadership skills and ability to take the initiative.Have good selling skillsAbility to drive.



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