Loan Recovery Specialist

4 minutes ago


Lagos, Lagos, Nigeria Beryl Springs Limited Full time

VACANCY VACANCY VACANCY

Company: Snappy Credit Limited

Snappy Credit Limited is a Fintech company that provides quick loans to customers through a seamless online process.

Job Title: Loan Recovery Specialist

Job Location: Ikeja

Employment Type: Full-time

Company Benefits

  • Basic Salary: ₦60,000
  • Bonuses: Daily bonus and weekly bonus (up to ₦20,000 weekly)
  • Phone Compensation: Airtime & data allowance
  • Training: Skills training within one week of joining, plus transport subsidies
  • Transport Allowance: ₦1,000 daily during induction week
  • Hybrid Option: Work-from-home permission (return to office for retraining if performance drops)
  • Salary Review: Eligible for salary increases after 3 months and again after 6 months
  • Year-End Bonus: Annual performance bonus for top performers

Responsibilities

  • Manage and recover overdue and non-performing loan accounts.
  • Engage customers through calls, messages, emails, and physical follow-ups where required.
  • Analyze delinquent accounts and determine appropriate recovery strategies.
  • Negotiate repayment plans, settlements, and loan restructures with customers.
  • Conduct skip tracing on unreachable borrowers.
  • Update loan recovery actions and repayment status accurately on the loan management system.
  • Escalate complex recovery cases for legal or advanced recovery processes.
  • Prepare daily, weekly, and monthly loan recovery performance reports.
  • Collaborate with credit, risk, and operations teams to reduce default rates.

Requirements

  • Strong understanding of loan recovery, debt collection, and credit management processes.
  • Excellent negotiation, communication, and problem-solving skills.
  • Ability to work under pressure and meet recovery targets.
  • Proficiency in Microsoft Office and loan management software.
  • High level of professionalism, integrity, and ethical conduct.
  • Strong attention to detail and documentation skills.
  • Must own a smartphone (Android or iPhone).

Method of Application

Interested and qualified candidates should send their CV using the Job Title to:

on WhatsApp

And also send a copy to:

Email Subject: Loan Recovery Specialist

Only shortlisted candidates will be contacted.

Job Types: Full-time, Permanent, New grad



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