Recovery & Collection Officer

2 weeks ago


Lagos, Lagos, Nigeria Westfield Consulting Limited Full time ₦600,000 - ₦1,200,000 per year

Westfield Consulting Limited - Our client is recruiting suitable candidates to fill the position below:

Job Position: Recovery & Collection Officer

Job Location: Ikeja, Lagos

Employment Type: Full-time

Key Responsibilities

  • Contact customers for repayment of outstanding loans via phone calls, emails, and field visits.
  • Negotiate repayment plans and ensure prompt collections.
  • Maintain detailed records of all communications and recovery activities.
  • Prepare daily, weekly, and monthly collection reports.
  • Escalate delinquent accounts to management when necessary.
  • Ensure compliance with regulatory standards and company policies during collection activities.
  • Support in reducing non-performing loans (NPL) and improving portfolio quality.

Requirements & Skills

  • HND/B.Sc. in Business Administration, Finance, Accounting, Economics, or related field.
  • Maximum of 2 years of experience in loan recovery, credit control, or debt collection (preferably in financial institutions).
  • Strong negotiation and persuasive communication skills.
  • Good knowledge of loan recovery procedures and regulations.
  • Ability to work under pressure and meet collection targets.
  • High ethical standards and integrity.

Method of Application

Interested and qualified candidates should send their current CV to: using the Job Position as the subject of the email.



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