Field Collection Officer
2 days ago
Job Location: Yaba
Job Summary:
Collection Officers are responsible for recovering loan payments from clients. This involves regular field visits, negotiation, and follow-up to ensure timely loan repayments and minimize portfolio at risk.
Key Responsibilities:
1. Debt Recovery
Visit defaulted clients at their addresses.
Communicate tactfully to negotiate repayment plans.
Issue reminders and warning notices as needed.
2. Monitoring & Reporting
Track repayments and report defaults or risks.
Provide daily updates on recovery activities and field challenges.
3. Client Engagement
Educate clients on the consequences of defaulting.
Support restructuring of loans where applicable (with approval).
4. Documentation
Maintain records of recovery efforts and signed agreements.
Ensure all visits and conversations are logged professionally.
Requirements:
Qualifications:
OND/HND in any discipline.
Experience:
2 - 3 years of experience in a similar role, preferably in microfinance, fintech, or banking.
Skills:
Must be persistent, disciplined, and confident.
Must have strong communication and negotiation skills.
Knowledge of local terrain and native languages is a plus.
Job Types: Full-time, Permanent
Pay: ₦120,000.00 per month
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