Customer Service

9 hours ago

Lagos, Lagos, Nigeria Natafamdavid Consulting Nig. Ltd Full time

Natafamdavid Consulting Nigeria Limited is a business growth consultancy company offering tailor made services targeted at building profitable and productive companies with a focus on building sustainable enterprises, comprehensive HR advisory services, brand growth, corporate governance, business strategy and advisory services at different sections of the value chain.

Our services are across-the-board and we are driven by a strong passion to create value for our clients. From the het go, we set out to work with clients across diverse industries, providing strategic solutions to increase our success matrix, productivity, profitability.

So far, we have worked with clients in different industries and sectors such as Agriculture, Real Estate, Hospitality, Engineering & Construction, Education, Logistics, Health & Environment, Oil & gas, Retail and more, to achieve their itemized objectives.

We are recruiting to fill the position below:

Job Position: Customer Service / Admin

Job Location: Maryland, Lagos

Employment Type: Full-time

Responsibilities

  • Serve as the first point of contact for clients via phone, email, and in person.
  • Respond to customer inquiries and complaints professionally and promptly.
  • Schedule appointments, site visits, and service requests.
  • Maintain accurate customer records and documentation.
  • Prepare quotations, invoices, and basic reports.
  • Support the operations and technical teams with administrative tasks.
  • Manage office files, correspondence, and records.
  • Ensure smooth day-to-day office operations.
  • Follow up with clients to ensure satisfaction and service delivery.

Requirements

  • HND/B.Sc. in Business Administration, Office Management, Mass Communication, or related field.
  • Proven experience in customer service or administrative roles.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Good customer handling and problem-solving skills.
  • Ability to work independently and under minimal supervision.
  • Experience in an engineering or technical environment is an added advantage.

Method of Application

Interested and qualified candidates should send their CV to: .comusing the Job Position as the subject of the mail.

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