Customer Service

The Customer Service Executive will serve as the primary point of contact for customers across the company's logistics, e-commerce, and food-delivery services.The role is responsible for handling inquiries, resolving complaints, managing order-related issues, and ensuring a high level of customer satisfaction.This position is critical to customer retention,...

The Customer Service/Shipping Manager ensures that shipping operations at the Refinery run smoothly, contributing to timely and cost-effective movement of refined products, thereby supporting DPRP's operational efficiency.In addition, the Customer Service Manager will be responsible for overseeing and managing the customer service function. This role...

Job summaryThis is the primary point of contact with our company for a client. The duties and responsibilities of a CSR typically include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.Min Qualification: Degree Experience...

Respond to customer inquiries via phone, email, live chat, and social media in a timely and professional manner.Identify customer needs and provide accurate information about products, services, policies, and procedures.Handle and resolve customer complaints or escalate complex issues to supervisors when necessary.Process customer requests such as orders,...

Job SummaryOur client, a leading fintech company is currently in need of a Customer Service & Admin Specialist. The Customer Service & Admin Specialist ensures client satisfaction and long-term engagement with our fintech products and services. This role involves resolving customer issues efficiently, reducing churn, and implementing retention strategies...

Rexobe Consult is a business service hub in Nigeria built to serve the needs of founders, business owners, and entrepreneurs in Nigeria. We are the growth partner that every Nigerian business needs to ensure that they get it right the first time.We are recruiting to fill the position below: Job Position: Customer Service & Social Media ManagerJob Location:...

Natafamdavid Consulting Nigeria Limited is a business growth consultancy company offering tailor made services targeted at building profitable and productive companies with a focus on building sustainable enterprises, comprehensive HR advisory services, brand growth, corporate governance, business strategy and advisory services at different sections of the...

Job summaryWe are looking for a proactive, creative, and customer-focused individual to handle both customer relations and marketing for our new premium coffee shop opening in Lekki Phase 1. The ideal candidate will engage with guests, resolve issues professionally, grow our online presence, and support the General Manager with marketing initiatives.Min...

JV Management Consulting - Our client, a Real Estate company, is recruiting smart and well-organized candidates to support their real estate operations in the capacity below:Job Position: Customer Service / Admin OfficerJob Location: Ogba, LagosEmployment Type: Full-timeRole SummaryThis role involves handling client inquiries, coordinating property viewings,...

Key ResponsibilitiesCustomer Service & Booking· Handle customer communication via WhatsApp, phone calls, and email· Coordinate and confirm bookings· Provide clear information on services, pricing, and policies· Follow up with clients before, during, and after tripsOperations & Scheduling· Booking coordination and scheduling· Calendar management·...