Customer Service Executive
2 days ago
We are a manufacturing and Oil and Gas servicing group and as a result of our business expansion and capacity building initiative, unique career opportunities for highly competent and self motivated individuals who seek a truly professional organization to maximize their potentials in the position listed below
Job DescriptionPlan, develop and implement strategy for the customer relationship.
Management function.
Play a leadership role in the development of proficient customer relationship, management processes and applications.
Develop, optimize and implement business models for retention of company's customer base.
Provide directions and advice on customer relationship management activities and ensure monthly reporting.
Identify and implement process to improve and ensure accuracy of customer data
Managing the customer care telephone lines.
Ensure key customer memorable events are promptly acknowledged.
QualificationsMinimum of first degree from a reputable university, a master's degree would have an advantage
Must have between 1-3 years experience.
Additional InformationSend your Cv or Resume to :
Email: [email protected]
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