Floor Manager Restaurant

2 weeks ago

Lagos, Lagos, Nigeria Sigma Consulting Group Full time ₦1,500,000 - ₦2,000,000 per year

Floor Manager Restaurant & Bar
Location: Yaba, Lagos
Experience: 3 - 5 years
Employment Type: Full-Time
Salary Range: 150, ,000 Monthly

Job Summary

We are seeking a dynamic and experienced Floor Manager to oversee the daily front-of-house (FOH) operations of our restaurant and bar. The ideal candidate will be responsible for delivering exceptional guest experiences, ensuring smooth service flow, and leading a motivated team to achieve operational excellence. This role requires strong leadership, communication, and organizational skills, with the ability to thrive in a fast-paced hospitality environment.

Key Responsibilities

Guest Experience & Service Excellence

  • Lead the FOH team in providing a warm, professional, and memorable guest experience.

  • Monitor service delivery to maintain consistent high standards in hospitality, food, and beverage quality.

  • Handle customer feedback and resolve complaints promptly and professionally.

Staff Leadership & Development

  • Recruit, train, mentor, and supervise FOH staff (waiters, host/hostess, bar attendants).

  • Develop staff schedules to optimize coverage and productivity.

  • Conduct regular performance evaluations and coaching sessions to maintain service excellence.

Operational Management

  • Oversee daily FOH operations, including reservations, seating arrangements, and guest flow management.

  • Coordinate seamlessly with kitchen and bar teams to ensure efficient service delivery.

  • Ensure compliance with company policies, SOPs, and industry regulations.

Health, Safety & Compliance

  • Maintain a clean, organized, and safe working environment for both staff and guests.

  • Enforce adherence to food hygiene, sanitation, and workplace safety standards.

Inventory & Cost Control

  • Monitor inventory levels of FOH supplies (menus, service tools, uniforms, etc.).

  • Collaborate with management on ordering, budgeting, and cost optimization without compromising quality.

Skills & Qualifications

  • Minimum of 3 - 5 years proven experience in restaurant, bar, or hospitality management.

  • Strong leadership and team management abilities with a hands-on approach.

  • Excellent interpersonal and communication skills.

  • Demonstrated customer service excellence and problem-solving ability.

  • Ability to work effectively under pressure in a fast-paced environment.

  • Strong organizational and attention-to-detail skills.

  • OND/HND/B.Sc. in Hospitality Management, Business Administration, or related field (preferred but not mandatory).

Benefits

  • Competitive salary package (150, ,000 monthly).

  • Performance-based incentives and service bonuses.

  • Opportunities for career growth and professional development.

  • Staff meals and duty allowances.

  • A supportive, team-oriented work environment.

How to Apply

Interested and qualified candidates should send their CV and Cover Letter to  using Floor Manager Restaurant & Bar as the subject of the email.

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