Team Lead, Northwest 1
2 days ago
Job Overview
Business Segment: Business & Commercial Banking
Location: NG, KD, Kura, Kaduna Road
Job Type: Full-time
Job Ref ID: A-0001
Date Posted: 11/20/2025
Job Description
Lead a team of Business Bankers to manage tier 2 customers by carrying out the following: On boarding new enterprise banking Customers, Proactive relationship management engagement Dormant accounts reactivation Cross sell the bank's products and services to existing customers. Handling of customers complaint Improve customer experience and grow the bank's share of wallet by proactively engaging the customer via telephone/email/web chat for more pocket share.
Qualifications
First degree in any field.
Minimum of 5 - 7 years' experience Iin Commercial banking and Business banking
Cognate experience in sales and relationship management of customers to be able to drive profitability and build relationships
Experience within the financial industry with experience in managing small businesses.
Additional Information
Behavioural Competencies
Taking Action
Meeting Timescales
Interpreting Data
Convincing People
Team Working
Technical Competencies
Customer Understanding
Product Knowledge
Customer Acceptance and Review
Client Retention
Product Related Systems
Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on or
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