Team Lead, Northwest 1

2 days ago


Kaduna, Kaduna, Nigeria Standard Bank Full time

Job Overview

Business Segment: Business & Commercial Banking

Location: NG, KD, Kura, Kaduna Road

Job Type: Full-time

Job Ref ID: A-0001

Date Posted: 11/20/2025

Job Description

Lead a team of Business Bankers to manage tier 2 customers by carrying out the following: On boarding new enterprise banking Customers, Proactive relationship management engagement Dormant accounts reactivation Cross sell the bank's products and services to existing customers. Handling of customers complaint Improve customer experience and grow the bank's share of wallet by proactively engaging the customer via telephone/email/web chat for more pocket share.

Qualifications

First degree in any field.

Minimum of 5 - 7 years' experience Iin Commercial banking and Business banking

Cognate experience in sales and relationship management of customers to be able to drive profitability and build relationships

Experience within the financial industry with experience in managing small businesses.

Additional Information

Behavioural Competencies

Taking Action

Meeting Timescales

Interpreting Data

Convincing People

Team Working

Technical Competencies

Customer Understanding

Product Knowledge

Customer Acceptance and Review

Client Retention

Product Related Systems

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on or



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