Receptionist/Front desk officer

2 weeks ago

Lekki, Lagos, Nigeria Whip-smart Service Providers Full time

Job Title: Front Desk Officer

Location: Lekki Phase 1

Employment Type: Full-Time

Salary: ₦100,000

A fast-growing retail brand specializing in baby daily needs and essential products. We are committed to providing parents and caregivers with high-quality baby items, exceptional service, and a welcoming shopping experience.

Job Summary:

We are seeking a smart Front Desk Officer to serve as the first point of contact for customers. The ideal candidate should be customer-oriented, well-spoken, and capable of maintaining a friendly and professional atmosphere in the store.

Key Responsibilities:

  • Greet and attend to walk-in customers in a polite and professional manner.
  • Provide accurate information about products, prices, and promotions.
  • Handle customer inquiries and complaints promptly and efficiently.
  • Maintain the reception area and ensure it is neat, organized, and welcoming.
  • Manage phone calls, messages, and correspondence.
  • Support sales staff with administrative and clerical tasks as needed.
  • Record daily customer visits and assist in basic cash handling or POS operations.
  • Coordinate with the store team to ensure smooth front-end operations.

Requirements:

  • OND, HND, or B.Sc. in any discipline.
  • 1–2 years of relevant experience in a customer service or front desk role
  • Excellent communication and interpersonal skills.
  • Proficient in the use of Microsoft Office tools.
  • Ability to multitask and work effectively under pressure.

How to Apply

Send your CV to using the job title ''Front Desk" or WhatsApp

Job Type: Full-time

Pay: ₦100,000.00 per month

Work Location: In person

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