Front Desk Officer

2 weeks ago

Lagos, Lagos, Nigeria Jorvit School LTD Full time ₦450,000 - ₦750,000 per year
Jorvit School LTD
Admin & Office

Lagos Full Time

Education NGN 75, ,000

Job Summary

The Front Desk Officer is the first point of contact for visitors and clients, providing exceptional customer service and ensuring a positive experience. This role involves managing front desk operations, handling phone calls, and performing administrative tasks.

  • Minimum Qualification : Diploma
  • Experience Level : Entry level
  • Experience Length : 1 year
Job Description/Requirements

Responsibilities:

Reception and Customer Service:

  • Greet visitors, clients, and guests warmly and professionally.
  • Respond to inquiries, provide information, and direct visitors to relevant personnel.

Phone Management:

  • Handle incoming calls, take messages, and redirect calls to relevant personnel.
  • Make outgoing calls as necessary.

Administrative Tasks:

  • Manage front desk operations, including mail, packages, and deliveries.
  • Maintain organized systems for files, documents, and records.
  • Perform data entry, filing, and other administrative duties.

Scheduling and Coordination:

  • Schedule appointments, meetings, and events.
  • Coordinate with staff and management to ensure smooth operations.

Communication and Teamwork:

  • Communicate effectively with colleagues, management, and clients.
  • Collaborate with other departments to resolve issues and improve service.

Requirements:

  • Excellent communication and interpersonal skills.
  • Strong customer service and problem-solving skills.
  • Ability to multitask and manage multiple priorities.
  • Proficient in office software and tools.
  • Friendly, approachable, and professional demeanor.

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