Front Desk

2 weeks ago

Lagos, Lagos, Nigeria Equity Specialist Hospital Full time

Equity Specialist Hospital is a modern medical facility in Lagos, Nigeria, committed to providing world-class, patient-centered care. Backed by Equity Health Group, the hospital offers advanced diagnostic and therapeutic services across key specialties, using cutting-edge medical technology. Its mission is to make high-quality healthcare accessible locally while reducing medical tourism.

We are recruiting to fill the position below:

Job Position: Front Desk / HMO Officer

Job Location: Lagos

Employment Type: Full-time

Key Responsibilities

  • Greet and register patients/visitors, verify ID and insurance eligibility.
  • Manage appointment bookings, confirmations, and rescheduling.
  • Liaise with HMOs for pre?authorization, claims submission, and verification of benefits.
  • Handle basic billing inquiries, payment receipts, and issue receipts/invoices.
  • Maintain accurate patient records in EMR/HIS and ensure data confidentiality.
  • Provide excellent customer service, resolve complaints promptly, and escalate issues when needed.

Qualifications

  • Diploma / B,Sc Degree in Health Administration, Business Administration, Public Health, or related field.
  • 1?2?years of experience in hospital front desk or HMO coordination.
  • Familiarity with major Nigerian HMOs (NHIS, private HMOs).
  • Strong computer skills (Microsoft Office, EMR systems).
  • Excellent communication, multitasking, and customer?service orientation.

Method of Application

Interested and qualified candidates should send their CV to: using "Front Desk / HMO Officer –Lekki Phase?1" as the subject of the email.

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