Front Desk Officer

4 days ago

Lekki, Lagos, Nigeria MAX Drive Full time

Role Overview:

We are looking to hire a detail-oriented, thorough, and organized Front Desk Officer who will be the first point of contact with guests and attend to enquiries on behalf of the organization.

What You'll Do:

  • Keep front desk clean, tidy and supplied with all the necessary supplies
  • Greet guests and provide them with superb customer service.
  • Accept all letters and packages, and distribute them to their appropriate departments
  • Prepare and manage outgoing mail
  • Keep updated records and files
  • Receive letters, packages and distribute them
  • Monitor and update records and files
  • Take up other duties as assigned
  • Answer all the customers' questions and address their complaints
  • Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
  • Monitor attendance register
Requirements

What You'll Need:

  • Bachelor's degree
  • Minimum of 1+ years working experience
  • Good time-management skills
  • Great interpersonal and communication skills
  • Customer-oriented mindset
  • Proven experience as front desk representative, agent or relevant position
  • Customer service orientation
  • Good organizational and multitasking skills
Benefits
  • Competitive pay & benefits
  • Premium Health insurance cover
  • Consistent Learning and Development

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