Customer Service Officer
3 days ago
Job Title:
Customer Service Officer
Location
: Yaba, Lagos
Work Model:
Hybrid
Key Responsibilities:
Greet and welcome clients and visitors: Provide a warm and professional welcome to clients and visitors, ensuring a positive first impression of the company.
Manage the front desk: Answer phone calls, respond to emails, and handle correspondence in a timely and professional manner.
Provide customer service: Respond to customer inquiries, resolve issues, and escalate complex issues to relevant teams.
Maintain records and databases: Accurately maintain records and databases, ensuring data integrity and confidentiality.
Perform administrative tasks: Perform various administrative tasks, such as scheduling appointments, managing calendars, and preparing documents.
Requirements:
Minimum of 2 years of experience: Proven experience as a Receptionist or in a similar role, with a minimum of 2 years of experience.
Exceptional customer service skills: Excellent communication, interpersonal, and customer service skills.
How to Apply:
If you are a motivated and customer-focused individual with excellent communication skills, please send your CV via email to with the job title as the subject of the email.
Deadline:
3rd December 2025
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