Customer Service Officer

3 days ago


Lagos, Lagos, Nigeria Lonadek Inc. Full time ₦400,000 - ₦800,000 per year

Job Title:
Customer Service Officer

Location
: Yaba, Lagos

Work Model:
Hybrid

Key Responsibilities:

  1. Greet and welcome clients and visitors: Provide a warm and professional welcome to clients and visitors, ensuring a positive first impression of the company.

  2. Manage the front desk: Answer phone calls, respond to emails, and handle correspondence in a timely and professional manner.

  3. Provide customer service: Respond to customer inquiries, resolve issues, and escalate complex issues to relevant teams.

  4. Maintain records and databases: Accurately maintain records and databases, ensuring data integrity and confidentiality.

  5. Perform administrative tasks: Perform various administrative tasks, such as scheduling appointments, managing calendars, and preparing documents.

Requirements:

  1. Minimum of 2 years of experience: Proven experience as a Receptionist or in a similar role, with a minimum of 2 years of experience.

  2. Exceptional customer service skills: Excellent communication, interpersonal, and customer service skills.

How to Apply:

If you are a motivated and customer-focused individual with excellent communication skills, please send your CV via email to with the job title as the subject of the email.

Deadline:
3rd December 2025



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